Shipping and returns
All orders will be shipped via the Netherlands postal service, and require a signature upon delivery.
Orders are processed as quickly as possible usually within 48 hours and are sent during normal business hours.
Shipping charges are added at checkout and prices and delivery times are as follows;
Netherlands – € 7,00 1-2 working days
Europe -€ 13,00 3-5 working days
Rest of World -€ 25,00 5-7 working days
All countries within EU are shipped on DDP (delivery dutie paid) basis, so freight, taxes and duties are included in the final price
We are happy to refund or exchange purchases within 14 working days from receipt.
Only unused products in original condition will be refunded. We will refund the paid amount with the exception of any shipping charges that were applied to your order.
We don’t refund shipping fees incurred for the return itself.
Please contact us if you wish to return a purchase.